Terms & Conditions — jili pg Casino

1. Acceptance of Terms

These Terms & Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and jili pg ("jili pg", "we", "us", "our"), the operator of the online casino platform accessible at jilipg.live ("Platform"). By accessing, registering on, or using the Platform in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

If you do not agree to these Terms in their entirety, you must immediately cease all use of the jili pg Platform. Your continued use of the Platform following any modification to these Terms constitutes your acceptance of the modified Terms.

2. Eligibility & Age Restriction

To register and use the jili pg Platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. This is a mandatory legal requirement under Philippine law governing casino-style gambling. Persons under 21 are strictly prohibited from registering or using the Platform.
• You must be a resident of the Philippines or otherwise located in a jurisdiction where online gambling is lawful.
• You must not be a person who has been self-excluded from jili pg or any other gambling platform, or who has been excluded by court order or regulatory directive.
• You must not be an employee, contractor, director, or officer of jili pg, or an immediate family member of such a person.
• You must have full legal capacity to enter into a binding agreement under Philippine law.

jili pg reserves the right to request identity verification documents at any time to confirm eligibility. Failure to provide satisfactory documentation may result in account suspension and withholding of funds pending verification.

3. Account Registration

To access the full features of the jili pg Platform, you must register a player account. By registering, you represent and warrant that:

• All information provided during registration is accurate, complete, and current.
• You are registering in your own legal name and for your own personal use only.
• You will maintain the confidentiality of your account credentials and are solely responsible for all activity conducted through your account.
• You will promptly notify jili pg of any unauthorized access to or use of your account.
• You will not share, transfer, or sell your account to any third party.

Each player is permitted to hold only one (1) active account on the jili pg Platform. The creation of duplicate or multiple accounts is strictly prohibited. jili pg reserves the right to merge, suspend, or permanently close duplicate accounts and to forfeit any balances associated with such accounts.

jili pg may, at its sole discretion, decline to register any applicant or close any existing account without providing a reason, subject to the return of any verified real-money balance.

4. Deposits & Withdrawals

All financial transactions on the jili pg Platform are conducted in Philippine Peso (₱). The following terms apply to deposits and withdrawals:

• Accepted deposit methods: GCash, PayMaya/Maya, bank transfer (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card. Cryptocurrency deposits and credit card deposits are not accepted.
• Minimum deposit: ₱100 or as otherwise specified on the Platform.
• Withdrawal eligibility: Withdrawals are available only to verified accounts. jili pg may require identity verification before processing any withdrawal.
• Withdrawal processing: GCash and PayMaya withdrawals are typically processed within minutes for verified accounts. Bank transfer withdrawals may take 1–3 business days depending on the receiving institution.
• Withdrawal to same method: Withdrawals will generally be processed to the same payment method used for the most recent deposit, subject to applicable limits and verification requirements.
• Bonus funds: Bonus balances are not withdrawable until applicable wagering requirements have been met in full.

jili pg reserves the right to conduct enhanced due diligence on any withdrawal request, including requesting source-of-funds documentation, in accordance with applicable anti-money laundering regulations.

5. Bonuses & Promotions

From time to time, jili pg may offer bonuses, free spins, cashback, reload promotions, and other incentives to players. The following general terms apply to all promotions unless otherwise stated in the specific promotion terms:

• All bonuses are subject to wagering requirements. The applicable wagering multiplier and eligible games will be specified in the promotion terms.
• Bonuses may only be claimed once per player, per household, per IP address, and per device, unless otherwise stated.
• Bonuses are non-transferable and have no cash value until wagering requirements are satisfied.
• jili pg reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• Any attempt to abuse, exploit, or circumvent bonus terms — including through the use of multiple accounts, coordinated play, or other means — will result in forfeiture of the bonus and any associated winnings, and may result in account suspension.
• Winnings derived from bonus funds that exceed any applicable maximum win cap will be forfeited.

6. Game Rules & Fair Play

All games available on the jili pg Platform are provided by licensed third-party game providers, including JILI and PG Soft. Each game is governed by its own specific rules, which are accessible within the game interface. By playing any game on the Platform, you agree to be bound by the applicable game rules.

All random number generator (RNG) games use certified RNG technology to ensure fair and unpredictable outcomes. Live dealer games are streamed from audited studios. jili pg does not manipulate game outcomes.

In the event of a technical malfunction, disconnection, or error during gameplay, jili pg reserves the right to void the affected game round and return the applicable stake to the player's account. jili pg's decision in such matters is final.

7. Prohibited Conduct

The following conduct is strictly prohibited on the jili pg Platform:

• Use of automated software, bots, scripts, or any artificial intelligence tools to interact with the Platform or its games.
• Collusion with other players to gain an unfair advantage.
• Exploitation of software bugs, glitches, or errors for financial gain.
• Money laundering, fraud, or any other illegal financial activity.
• Providing false or misleading information during registration or verification.
• Accessing the Platform from a jurisdiction where online gambling is prohibited.
• Allowing or facilitating access to your account by any third party.
• Any conduct that disrupts, damages, or interferes with the Platform's operation.

Violation of any of the above prohibitions may result in immediate account suspension, permanent termination, forfeiture of all balances, and referral to relevant law enforcement authorities.

8. Intellectual Property

All content on the jili pg Platform — including but not limited to text, graphics, logos, game assets, software, and user interface elements — is the property of jili pg or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal entertainment purposes only. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content from the Platform without the prior written consent of jili pg.

9. Limitation of Liability

To the maximum extent permitted by applicable law, jili pg shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill. jili pg's total aggregate liability to you for any claim arising under these Terms shall not exceed the total amount deposited by you in the twelve (12) months preceding the claim.

The Platform is provided on an "as is" and "as available" basis. jili pg does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Responsible Gaming

jili pg is committed to promoting responsible gaming among all Filipino players. The Platform provides the following responsible gaming tools, accessible from your account settings at any time:

• Deposit limits: Set daily, weekly, or monthly deposit caps.
• Session time reminders: Receive notifications after a set period of continuous play.
• Reality checks: Periodic on-screen reminders of time spent and net gaming activity.
• Cooling-off periods: Temporarily suspend your account for a defined period.
• Self-exclusion: Permanently exclude yourself from the Platform.

If you believe you may have a gambling problem, please use these tools immediately and contact our 24/7 support team. jili pg takes problem gambling seriously and will act promptly on any self-exclusion request.

11. Termination

jili pg reserves the right to suspend or permanently terminate your account at any time, with or without notice, for any breach of these Terms or for any other reason at its sole discretion. Upon termination for cause, jili pg may forfeit any bonus balances and withhold funds pending investigation. Verified real-money balances will be returned to the player following the completion of any applicable investigation, subject to applicable legal requirements.

You may close your account at any time by contacting jili pg support via Live Chat. Any pending withdrawal requests will be processed in accordance with standard procedures.

12. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms shall first be submitted to jili pg's internal dispute resolution process. If the dispute cannot be resolved internally within thirty (30) days, it shall be referred to the appropriate regulatory authority or submitted to the courts of competent jurisdiction in the Philippines.

jili pg operates within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR). Players who believe their dispute has not been adequately resolved may escalate the matter to PAGCOR in accordance with its published complaint procedures.

13. Amendments

jili pg reserves the right to amend, update, or replace these Terms at any time. Where changes are material, jili pg will endeavour to provide reasonable notice via the Platform or by email to the address registered on your account. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure.

14. Contact

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the jili pg support team via 24/7 Live Chat available on the Platform, or by email at: [email protected]

Our support team is available around the clock and will respond to all enquiries as promptly as possible.